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Call us for all your car needs! 410-551-4006

AUTO SERVICE PLUSSevern Patch

PRIVACY POLICY

This privacy policy sets out how Dorsey Transmission & Automotive Repair uses and protects any information that you give Dorsey Transmission & Automotive Repair when you use this website. Dorsey Transmission & Automotive Repair is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Dorsey Transmission & Automotive Repair may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/29/2013. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

ASSOCIATIONS

  • Jasper
  • ASE (Automotive Service Excellence)
  • ATRA
  • IDENTIFIX
  • ALL-DATA
  • ATSG
  • Amsoil
  • BG Products
  • WIX Filters
  • Moog Chassis Parts
  • Motorcraft
  • FRAM Oil Filters
  • Severn Patch
  • Car Care Aware

Testimonials

  • Really great experience. My transmission blew up the other day & the closest place is Dorsey transmission. I went and spoke to Jack and he was just amazing. He was kind and very resourceful. I was very pleased! Also spoke to his shop foreman Rick was very helpful on what was going to take place had transmission repaired and was very satisfied.
    -John S.

  • I've been dealing with Jack for over 20 years from a simple oil change to replacing a heater core Its nice to have a mechanic that doesn't try to sell you something you don't need. My vehicle is older so Jack watches the mileage and lets me know what needs to done and when . It's a nice experience to deal with Jack. I have referred several co-workers to Jacks shop and they have all told me they would use him again. I would highly recommend Jack and Dorsey Transmissions great people and excellent service.
    -William N.

  • Had my clutch swapped here. They did a great job and at a good price. Their customer service is also awesome.
    -Jarett H.

  • The only place I'll take my cars in Maryland. Customer service is great and the work is just as good. They have helped my family in multiple situations and have a good sense of humor about our terrible car luck.
    -Clayton G.

  • I've been using dorsey for about 4 years now. They've always been honest and upfront. I've had them service German and Japanese autos. Top notch. If they can't do the work they'll tell you instead of ripping you off. These guys are great
    -Kenneth M.

  • Worked with Rick - he is very helpful and takes pride in his work. With the professionalism and service I received, I will most certainly be back! I thought the prices were reasonable as well.
    -Justin V.

  • This has become the only place I will take my cars for service. They are friendly, helpful, do quality work and are very reasonably priced. They work with you and really care and take care of the customer. I cannot recommend them enough. Just something to keep in mind is that everyone else knows they are a great shop so it can take a day or two for them to get your car back to you. They're just that busy. I consider it a good thing and a sign of how good the place is. I cannot recommend them enough!
    -Erik C.