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Call us for all your car needs! 410-551-4006

AUTO SERVICE PLUSSevern Patch

TECHNICIAN CERTIFICATION

Automotive Service Excellence

Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.

ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.

At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.

Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.

Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.

The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.

Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.

ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.

Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.

ASSOCIATIONS

  • Jasper
  • ASE (Automotive Service Excellence)
  • ATRA
  • IDENTIFIX
  • ALL-DATA
  • ATSG
  • Amsoil
  • BG Products
  • WIX Filters
  • Moog Chassis Parts
  • Motorcraft
  • FRAM Oil Filters
  • Severn Patch
  • Car Care Aware

Testimonials

  • Really great experience. My transmission blew up the other day & the closest place is Dorsey transmission. I went and spoke to Jack and he was just amazing. He was kind and very resourceful. I was very pleased! Also spoke to his shop foreman Rick was very helpful on what was going to take place had transmission repaired and was very satisfied.
    -John S.

  • I've been dealing with Jack for over 20 years from a simple oil change to replacing a heater core Its nice to have a mechanic that doesn't try to sell you something you don't need. My vehicle is older so Jack watches the mileage and lets me know what needs to done and when . It's a nice experience to deal with Jack. I have referred several co-workers to Jacks shop and they have all told me they would use him again. I would highly recommend Jack and Dorsey Transmissions great people and excellent service.
    -William N.

  • Had my clutch swapped here. They did a great job and at a good price. Their customer service is also awesome.
    -Jarett H.

  • The only place I'll take my cars in Maryland. Customer service is great and the work is just as good. They have helped my family in multiple situations and have a good sense of humor about our terrible car luck.
    -Clayton G.

  • I've been using dorsey for about 4 years now. They've always been honest and upfront. I've had them service German and Japanese autos. Top notch. If they can't do the work they'll tell you instead of ripping you off. These guys are great
    -Kenneth M.

  • Worked with Rick - he is very helpful and takes pride in his work. With the professionalism and service I received, I will most certainly be back! I thought the prices were reasonable as well.
    -Justin V.

  • This has become the only place I will take my cars for service. They are friendly, helpful, do quality work and are very reasonably priced. They work with you and really care and take care of the customer. I cannot recommend them enough. Just something to keep in mind is that everyone else knows they are a great shop so it can take a day or two for them to get your car back to you. They're just that busy. I consider it a good thing and a sign of how good the place is. I cannot recommend them enough!
    -Erik C.