| 908 Reece Road, Severn MD 21144 410.551.4006 |
Did you know that Dorsey Transmission & Automotive Repair Center has been in business for 20 years!....
In those 20 years Dorsey Transmission has serviced hundreds of satisfied customers with complete automotive
service and repair. All of our mechanics are ASE Certified and continue to stay educated and updated with newest
and latest automotive updates and changes.
We have been locally owned and operated since the day we opened our doors over 20 years ago.
Jack and his staff have been with Dorsey Transmission for five of those years.
In June of 2007, Jack, wanting to provide service for the customers with integrity, honesty and superior
workmanship, purchased the location. Spending his entire life in the area and knowing his customers on a
personal level Jack is committed to giving them the very best!
So if you are looking for superior service and want to be treated like family not just another "customer" bring your
automobile to Jack and his Team at Dorsey Transmission. There is no job to big or to small. This is a complete
Automotive Service Center. You can always be certain that if your automobile needs it they will find it...if it does not
need it they will tell you~
In those 20 years Dorsey Transmission has serviced hundreds of satisfied customers with complete automotive
service and repair. All of our mechanics are ASE Certified and continue to stay educated and updated with newest
and latest automotive updates and changes.
We have been locally owned and operated since the day we opened our doors over 20 years ago.
Jack and his staff have been with Dorsey Transmission for five of those years.
In June of 2007, Jack, wanting to provide service for the customers with integrity, honesty and superior
workmanship, purchased the location. Spending his entire life in the area and knowing his customers on a
personal level Jack is committed to giving them the very best!
So if you are looking for superior service and want to be treated like family not just another "customer" bring your
automobile to Jack and his Team at Dorsey Transmission. There is no job to big or to small. This is a complete
Automotive Service Center. You can always be certain that if your automobile needs it they will find it...if it does not
need it they will tell you~
We would like to take this time to Thank All of our customers for over
20 WONDERFUL YEARS! You can be certain that the same great dependable service
will continue for the next 20 years
Thank You!
20 WONDERFUL YEARS! You can be certain that the same great dependable service
will continue for the next 20 years
Thank You!
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Being an hour away from home and needing help, they
made me feel relaxed not at their mercy. They took the time
to show me what was needed and why. After I got home I
recommend this repair shop for all the ladies out there.
Sue Bentz from Dundalk, Maryland
I felt good from the moment I walked into the office. Very
straight forward folks with no long talks. Just good old
fashioned service with a smile. I was told I needed a
transmission from a large transmission shop in the area.
They repaired my transmission with a sensor on my engine.
It was NOT a transmission repair at all and now my engine
even runs better. GREAT HONEST SERVICE.
Michael Harrison from Severna Park, Maryland
Jack and his crew are that of a dying breed. They are
actually very honest mechanics!! Jack has not only
diagnosed 2 very highly difficult problems to both of my
sons cars, but fixed them both. One of the cars Jack fixed
more than 3 years ago and the car NEVER had the problem
again. He was not even sure if that was the problem so he
did not charge us for it. The 2nd car and most recent again
Jack would not take any money for his time or labor just
because he was not sure of the solution. That was more
than 3 weeks ago and my son has not experienced the
problem again. I would recommend anyone who is need of
not only an honest shop but professional one as well to give
Jack or any one of his employees a call!! Thanks for
everything Jack!! Phyllis Carullo Phyllis Carullo from
Columbia Maryland
No one looks forward to dropping a few grand for a
transmission. As a former mechanic, I had high
expectations for customer service and getting a good value
for my money. I was extremely pleased with the service and
value. In the present economy, it is not uncommon for repair
facilities soaking you for unneeded repairs and parts. Jack,
the owner, took my car for a long test drive to diagnose the
problem for free and gave me a more than fair estimate on
the spot. The big name stores can't compete with this kind of
service. Three days later, I picked up my minivan and it
drove better than it ever has. They replaced everything as
they said they would and put updated parts to improve the
reliability and driveability of the vehicle. I would recommend
anyone with automatic transmission problems, to check
Dorsey Transmission out first before going with one of those
big name chain stores.
Paul Casale from Fort Meade
In an age when customer service is cookie cutter and
impersonal, where everything is a chain, a real mechanic
shop is a breath of fresh air. I've been to the other places:
The Pep Boys, Midas' and Aamcos. Sometimes out of
necessity and sometimes out of laziness. You know what
they all have in common? They can all care less about
YOUR car or truck. They're going to change the oil or fix the
transmission on ten more cars just like yours after they
finish rushing your car or truck out of the shop. Not Dorsey.
A stand alone shop all too rare nowadays on the American
landscape. We take all of our vehicles there for everything. I
have a rare Ford Lightning. My pride and joy (as far as
possessions go). Dorsey not only rebuilt the transmission
on it, but tweaked it until it shifted better than ever. I was so
satisfied with the work, I had them install a new exhaust
system when the stock system needed to be replaced
(much to the dismay of anyone lining up next to me at the
track). They exercise patience and skill and truly love what
they do. Forgotten arts in a drab world of garbage customer
service and low expectations. We're lucky to have them here
in Maryland and I give nothing less than my highest
recommendation.
Chad from Severn
made me feel relaxed not at their mercy. They took the time
to show me what was needed and why. After I got home I
recommend this repair shop for all the ladies out there.
Sue Bentz from Dundalk, Maryland
I felt good from the moment I walked into the office. Very
straight forward folks with no long talks. Just good old
fashioned service with a smile. I was told I needed a
transmission from a large transmission shop in the area.
They repaired my transmission with a sensor on my engine.
It was NOT a transmission repair at all and now my engine
even runs better. GREAT HONEST SERVICE.
Michael Harrison from Severna Park, Maryland
Jack and his crew are that of a dying breed. They are
actually very honest mechanics!! Jack has not only
diagnosed 2 very highly difficult problems to both of my
sons cars, but fixed them both. One of the cars Jack fixed
more than 3 years ago and the car NEVER had the problem
again. He was not even sure if that was the problem so he
did not charge us for it. The 2nd car and most recent again
Jack would not take any money for his time or labor just
because he was not sure of the solution. That was more
than 3 weeks ago and my son has not experienced the
problem again. I would recommend anyone who is need of
not only an honest shop but professional one as well to give
Jack or any one of his employees a call!! Thanks for
everything Jack!! Phyllis Carullo Phyllis Carullo from
Columbia Maryland
No one looks forward to dropping a few grand for a
transmission. As a former mechanic, I had high
expectations for customer service and getting a good value
for my money. I was extremely pleased with the service and
value. In the present economy, it is not uncommon for repair
facilities soaking you for unneeded repairs and parts. Jack,
the owner, took my car for a long test drive to diagnose the
problem for free and gave me a more than fair estimate on
the spot. The big name stores can't compete with this kind of
service. Three days later, I picked up my minivan and it
drove better than it ever has. They replaced everything as
they said they would and put updated parts to improve the
reliability and driveability of the vehicle. I would recommend
anyone with automatic transmission problems, to check
Dorsey Transmission out first before going with one of those
big name chain stores.
Paul Casale from Fort Meade
In an age when customer service is cookie cutter and
impersonal, where everything is a chain, a real mechanic
shop is a breath of fresh air. I've been to the other places:
The Pep Boys, Midas' and Aamcos. Sometimes out of
necessity and sometimes out of laziness. You know what
they all have in common? They can all care less about
YOUR car or truck. They're going to change the oil or fix the
transmission on ten more cars just like yours after they
finish rushing your car or truck out of the shop. Not Dorsey.
A stand alone shop all too rare nowadays on the American
landscape. We take all of our vehicles there for everything. I
have a rare Ford Lightning. My pride and joy (as far as
possessions go). Dorsey not only rebuilt the transmission
on it, but tweaked it until it shifted better than ever. I was so
satisfied with the work, I had them install a new exhaust
system when the stock system needed to be replaced
(much to the dismay of anyone lining up next to me at the
track). They exercise patience and skill and truly love what
they do. Forgotten arts in a drab world of garbage customer
service and low expectations. We're lucky to have them here
in Maryland and I give nothing less than my highest
recommendation.
Chad from Severn
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